FMCG Company Recruitment 2018, Requirements and Application Details

FMCG Company Recruitment 2018, Requirements and Application Details

Applications are invited from suitably qualified applicants for 2018 FMCG Company Recruitment. applicant(s) ought to follow the details and procedures on this page to secure this opportunity.Interested

FMCG Company Recruitment 2018

CornerStone Staffing – Our client, a big player in the FMCG Industry, is recruiting suitably qualified candidates to fill the position below:

Job Title: Summer Internship programme
Location: 
Lagos
Slot: 100
Job Description

  • The internship program is designed to provide real-world experience that is directly related to your academic discipline and career goals and provide you a better understanding of career options for your degree.
  • The following internship positions are currently available: Marketing, Sales, Commercial, HR, IT, Supply Chain, Finance, Customer Operations.

Components of the program include:

  • Hands-on experience working as a member of a specific department and team.
  • Assigned projects to accelerate learning of key functions/process.
  • Cross-functional departmental exposures within the corporate office.
  • Tours and exposure to other business areas (e.g., stores, distribution center) to ensure full understanding of the company structure and strategy.
  • End of program presentation of project findings, and recommended course of action to executives.

Requirements

  • Years of Related Professional Experience: 1 – 2 years
  • Minimum of 2:1
  • Recent graduates can be considered/About to complete and/or completed NYSC
  • Proficient in word, excel, power point, etc.
  • Good written and verbal communication skills.
  • A passion for retail, and interested in being part of crafting the future of retail.

 

Job Title: Customer Service Intern
Location: 
Lagos
Slot: 200
Job Description

  • This is a 6-month paid learning experience with the team of passionate, fun and energetic people who save the day for 150 million customers one call at a time.

Responsibilities

  • Deliver prompt and professional solutions for customer inquires via phone, email, on-line chat and one-one communication etc.
  • Must effectively manage different communication channels:resolve customer complaints via all available phone, email.
  • Direct or route customer calls to appropriate personnel for assistance.
  • Work with customer service manager to ensure proper customer service is being delivered.
  • Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Handle dissatisfied customers in a polite and professional fashion.
  • Track and follow-up all customer requests in a timely manner.
  • Compile reports on overall customer satisfaction.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Track and follow-up all customer requests in a timely manner.
  • Compile reports on overall customer satisfaction.
  • Identify and assess customers’ needs to achieve satisfaction.

Knowledge, Skills, and Experience

  • Minimum BSC /HND required in any field. 3 years relevant experience
  • Computer skills including the ability to spreadsheet and word-processing programs at a basic proficient level
  • Effective communication and interpersonal skills (both written and verbal)
  • Self-motivated and able to work independently and in team environments
  • Proficient skills with Microsoft Office software including Word, Excel, PowerPoint and Outlook
  • Ability to multi-task and manage several projects simultaneously
  • Exceptional customer service and follow up skills.

How to Apply
Interested and qualified candidates should:
Click here to apply

If you Have Any Question or Need More Information Regarding FMCG Company Recruitment 2018, Requirements and Application Details, Kindly Make Use The Comment Box Below To Commumicate Your Feelings.

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